“A common letter offers to negotiate “on an expedited basis” a settlement that requires a calculator to add up the costs. The proposed relief includes conducting a needs assessment on the website, contracting with approved third-party web developers to conform the existing site to several “ADA accessibility standards,” monthly third-party testing and monitoring for extended periods (i.e. five years), and implementing new ADA accessibility policies and staff training. And, of course, payment of “reasonable” attorney’s fees and costs.”
Follow the link to read more of our “Client Alert: Website Compliance with the ADA Emerging Threat of Litigation“, authored by Robert Koenig and Douglas Cherry, partners at Shumaker, Loop & Kendrick, LLP.